One of the strategic fundamentals of our Thrive25 strategy is to enhance
trust. This means improving our understanding of – and proactively
partnering
with – various stakeholders, driving sustainability solutions and, in
particular, meeting the changing needs of every employee at Sappi.
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UNGC Principle 10:Businesses should work against corruption in all its forms, including extortion and bribery. Read more: https://www.unglobalcompact.org/ Letter from our CEO to the UNGC at https://www.sappi.com/2020GSDR-UNGC-letter |
To achieve this, we establish and maintain proactive dialogue with all our stakeholders. In doing so we recognise that stakeholder needs are dynamic and that we need to be responsive to the evolving stakeholder landscape. In addition to responsiveness, our approach to engagement is based on the principles of inclusivity, materiality, relevance and completeness.
We assess the quality of our relationships both informally, as set out on the following pages and formally – regular employee and customer surveys, community forums and Poverty Stoplight in South Africa.
Our stakeholder work is aligned to the governance framework of King IV; namely performance and value creation, adequate and effective controls and trust, as well as reputation and legitimacy and ethics.
Trust is not possible without an ethical culture underpinning our everyday activities, which is why we train our employees, customers and suppliers on our Code of Ethics and also promote awareness of the Sappi Hotlines in each region that allow all stakeholders to report breaches of the Code in full confidentiality without fear of reprisal.
Read more: Maintaining ethical behaviour and compliance.